Privacy Policy

At Pink Boutique, we’re committed to protecting and respecting your privacy.

We want you to feel confident and comfortable when you share your information with us. This notice explains what personal data we collect, how we use it and the choices you have. We follow UK data protection laws including the UK GDPR and the Data Protection Act 2018.

This notice covers how Pink Boutique Limited handles your information when you use our website or get in touch with us. Our registered office is Unit 2, Shelley Road, Newburn Industrial Estate, Newcastle upon Tyne, NE15 9RT, United Kingdom.

Information We Collect
Depending on how you interact with us, we may collect:

• Your name and contact details
• Delivery and billing information
• Email address and phone number
• Payment and transaction details
• IP address and browsing activity on our website
• Job application information
• Customer service messages

Why We Use Your Information
We only use your information when we have a clear and fair reason to do so. This may include:

• Handling your orders and payments
• Keeping you updated about your purchases
• Providing customer support
• Sending marketing messages when you have agreed to receive them
• Processing job applications
• Improving our website and services

We never sell or rent your information to anyone. We may share it with trusted partners who help us provide services, but only when necessary and always under strict agreements to protect your data.

Our Legal Bases for Using Your Data
We rely on different lawful bases depending on the situation:

• Your consent for marketing messages
• Fulfilling a contract when you place an order
• Legal obligations such as financial record keeping
• Our legitimate interests which include running our business, preventing fraud and improving your experience

Your Rights
You are always in control of your personal information. You can:

• Ask for a copy of the information we hold
• Ask us to correct or complete anything that isn’t right
• Request that we delete your information (in certain circumstances)
• Ask us to limit how we use your information
• Ask for your information in a portable format
• Object to certain types of processing
• Challenge decisions made automatically about you

To use any of these rights, email us at customercare@pinkboutique.co.uk

International Transfers
Most of your data stays in the UK or EEA. If we ever need to transfer it elsewhere, we put appropriate protections in place such as Standard Contractual Clauses.

Legitimate Interests
Sometimes we use your information in ways that help us run and grow our business. Before we do this, we balance our interests with your rights to make sure our use is fair.

This includes things like reducing fraud, improving our website and tailoring offers. You can object to this at any time.

How Long We Keep Your Information
We only keep your data for as long as we need it. The length of time depends on what the information is used for and any legal requirements. When we no longer need it, we delete or destroy it securely.

Marketing
If you choose to hear from us, we will send updates about new products, offers and inspiration. You can change your preferences or opt out at any time by emailing legal@pinkboutique.co.uk

If you opt out, we keep your details on a suppression list so we don’t contact you again by accident.

Keeping Your Information Secure
We take the security of your information seriously. We use technical and organisational measures to protect it from unauthorised access, loss or misuse.

Cookies
Our website uses cookies to improve your browsing experience. You can read more at (https://www.pinkboutique.co.uk/pages/cookie-policy).

Links to Other Websites
Sometimes our website links to other sites. They have their own privacy notices, so make sure to read them if you visit those pages.

Changes to This Notice
We may update this notice occasionally. If anything changes, we will update the date below. Last updated: November 2025.

Complaints
If something goes wrong or you’re unhappy about how we’ve handled your information, please get in touch at legal@pinkboutique.co.uk or call 0191 743 6489 and we’ll do our best to resolve it.

You can also contact the Information Commissioner's Office at www.ico.org.uk or on 0330 123 1113.

Contact Us

• Email: legal@pinkboutique.co.uk
• Visit or write to us: Unit 2, Shelley Road, Newburn Industrial Estate, Newcastle upon Tyne, NE15 9RT, United Kingdom
• Call: 0191 743 6489